AI for credit and housing counselors
It builds the household budget from bank statements and pay stubs, and drafts the debt inventory, dispute letters, HUD action plan and loss mitigation package from the rest of the client file.
Budget-Okonkwo-household.xlsxExample| Line | Monthly | Source | Comment |
|---|---|---|---|
| Net pay, both earners | 4,812.00 | Pay stubs | Biweekly net pay from both jobs is multiplied by 26 and divided by 12. |
| Rent and renters insurance | −1,685.00 | Checking | Rent is $1,640 and the renters policy is $45. |
| Utilities and phone | −438.00 | Checking | Electric is $162, gas is $71, phones are $140 and internet is $65. |
| Food and household | −1,054.00 | Checking | Groceries average $812 and household items $242 over two months. |
| Cars and transportation | −1,437.00 | Checking | Car notes of $412 and $389, insurance of $296 and gas of $340 make up this line. |
| Left for card payments | 198.00 | This is what remains each month for the cards and any savings. |
NoteThe household is $62 a month short of the $260 card minimum, so price a DMP at reduced rates before the Dec 3 due date.
Ask it for
“Build the Okonkwo household budget from their two checking statements and four pay stubs, and show what’s left for the $260 minimum card payment.”
Budget-Okonkwo-household.xlsx“List every debt in the Reyes file from the credit report and the card statements, then build the DMP schedule at $240 a month with each payoff date.”
DMP-schedule-Reyes.xlsx“Read the Delgado tri-merge tradeline by tradeline, flag every card above 50% utilization, and draft disputes for the two collections that are not hers.”
Delgado-disputes.docx“Draft the client action plan from the Torres session notes, with goals, client steps, counselor steps, time frames and the documents still missing.”
Action-plan-Torres.docx“Walk the Cortez file through the FHA waterfall, five payments behind at $1,246 PITI, $6,230 in arrears, and list each option with what the servicer asks for.”
Cortez-waterfall.xlsx“Compare RAP, IBR and standard repayment for the Hill file, $38,400 balance, $29,000 AGI, family size 3 with two dependents, and show the PSLF count.”
Hill-repayment-comparison.xlsx
Inside the Credit & Housing Counseling mode
Household budget and debt counseling
Builds the budget from what the bank statements show the household really spends, then the debt inventory, the DMP schedule and the HUD action plan.
Credit report review and disputes
Give it the tri-merge and it goes tradeline by tradeline, marks the late pays, high utilization and outdated items, and drafts the dispute and goodwill letters.
Loss mitigation evaluation
For an FHA or GSE loan it lays out the delinquency timeline, the waterfall the servicer follows and the Reg X deadlines, then assembles the application package.
Student loan repayment options
Works out RAP, IBR, ICR and standard payments from the AGI, family size and dependents claimed, with the PSLF count and consolidation effects beside each plan.
- Office skills
- Excel, Word, PowerPoint, PDF
- Tools
- Read, edit and write files, Search files, Run code, Search and read the web, View images
- Connectors
- SharePoint, Google Drive, Gmail, and additional custom connectors
- House style
- Your fonts, layouts and rules, on every file
How it works
- 1
Drop in the client file
Two months of bank statements, the last four pay stubs, the tri-merge credit report, card and loan statements, servicer letters, and your agency’s own budget and intake forms go in the project folder.
- 2
Ask for the deliverable
Ask for a budget, a debt inventory, a DMP schedule, dispute letters, the mortgage assistance application package or the action plan. Every figure names the document it came from, and it flags anything it could not reconcile.
- 3
Review, then counsel
You check every draft against the source documents, decide with the client whether a DMP, forbearance or another route fits, and sign the action plan. It sends nothing to creditors or servicers, and the Form 9902 data stays yours.
Who it’s for
Nonprofit credit, debt and HUD-approved housing counselors and financial coaches.
Questions
Can it decide whether a client goes into a DMP?
No, the DMP decision stays with the counselor. What it builds is the budget, the debt inventory and the payment schedules that show what a plan would cost and what the client has left each month. Advising the client, enrolling them and proposing the plan to creditors stay with the counselor.
Where does client data go when we use it?
Ultramarine Work changes files only in the project’s folder. When a request needs it, it can read files elsewhere on your computer, never passwords, keys or app data, and you can turn that off in settings. The model runs on Paper Instruments’ servers, so the content it works on is sent there to be processed. Paper Instruments is SOC 2 Type II, and our security and compliance details are on our compliance page.
Can AI-drafted budgets go straight into HUD-auditable client files?
No, nothing goes into the client file until you have reviewed it, and that includes every file it touched. Each figure names the source document, so checking means pulling that document and matching the numbers against it. Your agency decides what its HUD and FCRA obligations allow and what goes on the Form 9902.
How do we stop it from quoting a down payment program that no longer exists?
It can still be wrong, so you verify every program, contact and number before the client relies on it. It cites the file each statement and figure came from, and it flags what it could not reconcile instead of guessing. It can read program pages on the web, and it asks before reading a site for the first time. Calculations such as DTI ratios run as code, so you can check them step by step.
Are we allowed to use AI under AFCPE rules?
The AFCPE code has no rule that names AI, but it puts all client guidance on the counselor, whether AI drafted it or not, and it requires written consent before records go to third parties. Your agency’s own policy decides whether AI is used at all and with what data, and our compliance page has the security details you would need to write that policy.